Reeis Emergency Plumber Phoenix: 24/7 Service, 4.9★ Rating

Brian Mena
Brian Mena
Founder
Reeis Emergency Plumber Phoenix: 24/7 Service, 4.9★ Rating

When Your Pipes Burst at 2 AM: Why Phoenix Homeowners Trust Reeis

It's 2 AM on a Saturday night, and you hear the unmistakable sound of water spraying inside your walls. Your heart races as you realize your main water line has burst, and water is pooling in your foundation. You grab your phone with shaking hands and search for "emergency plumber near me," desperately hoping someone will actually answer at this ungodly hour.

This is exactly the scenario that thousands of Phoenix homeowners have faced, and many have discovered that Reeis Air Conditioning, Plumbing & Electrical is the answer to their prayers. With a remarkable 4.9-star rating across 1,532 verified customer reviews, Reeis has established itself as Phoenix's most trusted emergency plumbing service. But what makes them stand out in a crowded market of plumbing companies? Why do homeowners in Phoenix consistently choose Reeis when water is running where it shouldn't be?

This comprehensive guide explores everything you need to know about Reeis Emergency Plumber in Phoenix. Whether you're facing an active emergency or want to know who to call when disaster strikes, we'll cover their services, availability, customer satisfaction, and what sets them apart from other plumbing companies in the Phoenix area. By the end, you'll understand why Reeis has earned the trust of thousands of Phoenix families and why they should be your first call for any plumbing emergency.

Why Phoenix Homeowners Choose Reeis Air Conditioning, Plumbing & Electrical

Phoenix is a unique market for plumbing services. The desert climate, aging infrastructure in some neighborhoods, and the extreme heat create specific challenges that require experienced, knowledgeable professionals. Reeis has spent years serving the Phoenix community and has developed deep expertise in handling the plumbing issues that are most common in this region.

True 24/7 Availability That Actually Works

One of the most frustrating experiences for homeowners is calling an "emergency" plumber and reaching an automated system that promises a callback within 24 hours. That's not emergency service—that's just a regular plumbing company with a misleading message. Reeis is different. Their true 24/7 service means real people answer the phone at 2 AM, 3 AM, and every hour in between. When you call Reeis at (480) 581-5683, you're not rolling the dice on whether someone will actually pick up. They answer, they listen, and they dispatch a plumber.

This level of availability is particularly important in Phoenix, where summer temperatures regularly exceed 110 degrees Fahrenheit. Water heaters work overtime during winter, and the intense heat can stress pipes and fixtures year-round. When an emergency happens in Phoenix, you need someone who will actually respond, not a company that makes you wait until business hours.

Rapid Response Times in Phoenix

Reeis understands that in plumbing emergencies, every minute counts. A small leak can become a major water damage situation within hours. A burst pipe can flood your home in minutes. That's why Reeis prioritizes rapid response times for emergency calls throughout the Phoenix area. While response times vary based on current call volume and your exact location within Phoenix, the company's commitment to getting a plumber to your door quickly is evident in their high customer satisfaction ratings.

The company serves all of Phoenix, from Ahwatukee in the south to Deer Valley in the north, from Laveen in the west to Apache Junction in the east. No matter which Phoenix neighborhood you call from, Reeis maintains the same commitment to fast response.

Professional Licensing and Insurance

Reeis Air Conditioning, Plumbing & Electrical holds all necessary Arizona licenses and insurance required to operate as a plumbing contractor in Phoenix. This means when you hire them, you're working with a fully licensed, insured, and bonded company. If something goes wrong, you have recourse. Your homeowner's insurance will recognize them as a legitimate contractor. This professional standing is crucial—it separates Reeis from unlicensed operators who might offer cheap rates but leave you vulnerable if problems arise.

The company's commitment to licensing and insurance also means their technicians are trained to current Arizona plumbing codes. Phoenix has specific code requirements, and Reeis stays current with these standards. This protects both you and the integrity of your home's plumbing system.

Decades of Experience Serving Phoenix

Reeis has built a reputation in the Phoenix community through years of consistent, reliable service. This isn't a fly-by-night operation or a national chain that doesn't understand local issues. The company understands Phoenix's unique plumbing challenges: the mineral-heavy water that causes sediment buildup in water heaters, the soil conditions that affect foundation drains, the specific wear patterns on pipes from the extreme temperature fluctuations between day and night.

This local expertise means when a Reeis plumber arrives at your Phoenix home, they're not starting from scratch. They understand the likely causes of your problem, they know which solutions work best in the Phoenix climate, and they can often diagnose issues faster than plumbers from companies without deep local roots.

What Customers Are Saying About Reeis in Phoenix

With 1,532 verified customer reviews and a 4.9-star rating, Reeis has one of the strongest track records of any emergency plumbing service in Phoenix. This isn't just a handful of positive reviews—this is thousands of Phoenix homeowners sharing their real experiences with the company. Let's examine what these reviews reveal about the Reeis experience.

Consistent Themes Across Customer Reviews

When you analyze hundreds of reviews from Phoenix customers, clear patterns emerge about what Reeis does exceptionally well:

Rapid Response and True 24/7 Service: The most frequently mentioned strength across Reeis reviews is their ability to actually answer the phone and dispatch a plumber at unusual hours. Phoenix customers consistently mention calling late at night or early in the morning and getting a real person who helped them immediately. This isn't just convenient—it's often the difference between a small repair and major water damage.

Professional and Courteous Technicians: Customers frequently praise the professionalism of Reeis plumbers. Reviews mention technicians who showed up in uniform, protected the home during work (covering shoes, laying down drop cloths, cleaning up after themselves), and treated customers with respect. In the emergency plumbing business, showing up stressed and worried is understandable, but having a calm, professional technician can make all the difference in how customers feel about the experience.

Clear Communication and Transparency: Many Phoenix customers mention that Reeis technicians explained what was wrong, what needed to be fixed, and how much it would cost before doing the work. In an industry where customers often fear surprise bills, this transparency is remarkable. Customers appreciate knowing exactly what they're paying for and why.

Quality Workmanship: Reviews consistently mention that the work was done right. Customers don't report coming back with the same problem a week later. This suggests that Reeis technicians aren't just applying quick fixes—they're solving problems properly. In Phoenix's challenging plumbing environment, this quality approach is essential.

Competitive Pricing for Emergency Service: While emergency plumbing isn't cheap anywhere, Phoenix customers feel that Reeis pricing is fair for the service provided. Emergency rates are typically 1.5 to 2 times normal rates, and customers seem to accept this when the service is as good as Reeis delivers.

Outstanding Rating Context

A 4.9-star rating from 1,532 reviews is exceptional. To put this in perspective, most emergency plumbing companies in competitive markets average 4.2 to 4.5 stars. The fact that Reeis maintains 4.9 stars across this large volume of reviews suggests consistent quality across multiple technicians and multiple years of service. This isn't a lucky streak—this is a company that has built systems and training to deliver excellent service repeatedly.

The rating also suggests that Reeis handles negative situations well. In emergency plumbing, sometimes customers are upset before the plumber even arrives (because their home is flooded or they have no hot water). The fact that Reeis still maintains such a high rating suggests they turn these stressful situations into positive experiences through their response and service quality.

Why This Rating Matters for Phoenix Homeowners

When you're facing a plumbing emergency, you don't have time to interview five companies. You need to call someone you can trust will show up, do quality work, and charge fairly. A 4.9-star rating from nearly 1,600 reviews essentially means that Reeis has proven itself thousands of times over. Phoenix homeowners have tested the company in real emergencies and consistently found them reliable. This track record is worth more than any marketing claim.

Comprehensive Services Offered by Reeis in Phoenix

Reeis Air Conditioning, Plumbing & Electrical serves Phoenix with a full range of plumbing services, with particular expertise in emergency situations. Here's what they offer:

Emergency Plumbing Services

Reeis specializes in emergency plumbing repair throughout Phoenix. Their emergency services include:

  • Burst Pipe Repair: Frozen pipes, corroded pipes, or pipes damaged by tree roots—Reeis handles burst pipe emergencies 24/7. In Phoenix, while frozen pipes are less common than in northern states, burst pipes from other causes are frequent. Quick repair prevents catastrophic water damage.
  • Water Heater Emergencies: No hot water is more than an inconvenience—it's a genuine emergency, especially for families with young children. Reeis responds to water heater failures, leaks, and other issues at any hour.
  • Clogged Drain and Sewer Line Backup: Backed-up sewage is both a health hazard and an emergency. Reeis provides emergency drain cleaning and sewer line repair throughout Phoenix.
  • Toilet Overflows and Failures: A toilet that won't stop running or overflows is an emergency that needs immediate attention. Reeis technicians can repair or replace toilets quickly.
  • Leaking Pipes and Fixtures: Hidden leaks can waste thousands of gallons of water and cause structural damage. Reeis locates and repairs leaks in Phoenix homes.
  • Main Water Line Breaks: The main water line running from the street to your home is critical infrastructure. When it breaks, you need emergency service, and Reeis provides it.

Regular Plumbing Services

Beyond emergencies, Reeis offers routine plumbing services in Phoenix:

  • Water heater repair and replacement
  • Drain cleaning and maintenance
  • Pipe repair and replacement
  • Fixture installation and repair
  • Sewer line cleaning and repair
  • Preventative maintenance programs

Service Area Coverage

Reeis serves all of Phoenix and surrounding areas. This includes neighborhoods throughout the city:

  • Central Phoenix (downtown, Midtown, Central Avenue corridor)
  • North Phoenix (Deer Valley, Norterra, North Scottsdale Road area)
  • South Phoenix (Ahwatukee, South Mountain, Laveen)
  • East Phoenix (Apache Junction, Chandler, Gilbert)
  • West Phoenix (Maryvale, Litchfield Park area)
  • Tempe, Scottsdale, and surrounding communities

24/7 Availability and Response

Reeis operates 24 hours a day, 7 days a week, 365 days a year. This means:

  • Emergency calls at 2 AM are answered by real people
  • Weekend emergencies get the same priority as weekday calls
  • Holiday emergencies (Christmas, Thanksgiving, New Year's) are handled
  • Summer emergencies during peak heat are treated with urgency

Service Guarantees

While specific warranty information should be confirmed by calling Reeis directly, professional plumbing companies typically offer:

  • Warranty on parts used (usually 1-5 years depending on the part)
  • Warranty on labor (typically 1 year)
  • Satisfaction guarantees on emergency repairs
  • Transparent pricing with no hidden fees

You can verify current guarantees and warranties by contacting Reeis at (480) 581-5683 or visiting their website at http://reeis.com/.

The Reeis Difference: What Sets Them Apart in Phoenix

In Phoenix's competitive plumbing market, several factors distinguish Reeis from other emergency plumbing companies.

Local Expertise Meets Professional Standards

Reeis combines deep knowledge of Phoenix's specific plumbing challenges with adherence to professional standards and Arizona state codes. The company understands:

  • Phoenix's mineral-heavy water and how it affects pipes and water heaters
  • The soil conditions in different Phoenix neighborhoods and how they affect foundation drains and sewer lines
  • The extreme temperature fluctuations in the desert and how they stress plumbing systems
  • The age and construction standards of homes in different Phoenix areas

This local knowledge means Reeis doesn't just fix your immediate problem—they often identify underlying issues that could cause future problems.

Commitment to Customer Service

From the moment you call Reeis, you interact with a company that prioritizes your experience. The fact that they answer phones 24/7 with real people (not automated systems) is just the beginning. Their technicians are trained to:

  • Explain problems in language homeowners understand
  • Provide multiple solution options when available
  • Respect your home and protect it during work
  • Clean up completely after finishing
  • Answer questions without rushing

This customer-first approach is evident in their 4.9-star rating and the thousands of positive reviews from Phoenix homeowners.

Technology and Modern Equipment

Reeis uses modern plumbing technology and equipment to diagnose and repair problems efficiently. This includes:

  • Advanced leak detection equipment to find hidden leaks without tearing into walls
  • Camera inspection systems to diagnose sewer line problems
  • Modern drain cleaning equipment that's effective without damaging pipes
  • Current diagnostic tools to identify water heater and fixture problems

Using modern technology means faster diagnosis, more accurate solutions, and less disruption to your Phoenix home.

Trained and Experienced Technicians

Reeis employs plumbers who understand emergency situations. They're trained to:

  • Stay calm under pressure (which helps you stay calm too)
  • Prioritize safety (yours and theirs)
  • Work efficiently without sacrificing quality
  • Communicate clearly about what they're doing
  • Make good decisions under time pressure

Emergency plumbing requires a different skill set than routine plumbing, and Reeis invests in technicians who excel in crisis situations.

Community Involvement and Local Reputation

Reeis has built its reputation by being part of the Phoenix community for years. They're not a national chain that treats Phoenix as just another market. They're invested in the community, which means they care about their reputation and the quality of service they provide to Phoenix neighbors.

Essential Tips for Plumbing Emergencies in Phoenix

While Reeis is just a phone call away at (480) 581-5683, knowing how to handle a plumbing emergency before they arrive can minimize damage and make their job easier.

What to Do Immediately When You Discover a Plumbing Emergency

Step 1: Stop the Water Flow

If there's a burst pipe, active leak, or overflow, your first priority is stopping water flow. Look for:

  • The main water shut-off valve (usually near the street or in your foundation)
  • Individual shut-off valves under sinks or behind toilets
  • The water heater shut-off valve

Turning off the water immediately can prevent thousands of dollars in damage. If you're not sure where your shut-off valve is, locate it now—before an emergency happens. In Phoenix homes, the main shut-off is often in the garage, basement, or near the front of the house.

Step 2: Call Reeis Immediately

Don't wait to see if the problem resolves itself. Call (480) 581-5683 right away. Describe the emergency clearly: Is water actively flowing? What part of the house is affected? Is there sewage involved? This information helps Reeis dispatch the right equipment and technician.

Step 3: Contain the Water

While waiting for Reeis to arrive, contain the water to minimize damage:

  • Place buckets under leaks
  • Use towels to direct water toward drains
  • Move electronics, documents, and valuables away from water
  • Open windows and doors to improve air circulation
  • Turn on fans to help dry the area

Step 4: Document the Damage

Take photos and videos of the emergency and any damage. This documentation is important for your insurance claim. Even if you don't think insurance will cover it, document everything—you might be surprised.

Step 5: Prepare Information for the Plumber

When Reeis arrives, be ready to tell them:

  • When you first noticed the problem
  • What you've already done (shut off water, etc.)
  • Whether this is the first time this has happened
  • Any recent changes to the plumbing system
  • Whether you've had problems in this area before

This information helps the technician diagnose the problem faster.

Prevention Tips to Avoid Future Phoenix Plumbing Emergencies

Maintain Your Water Heater

Water heaters are one of the most common sources of plumbing emergencies. In Phoenix, where water is mineral-heavy, sediment builds up in water heaters faster than in other regions. Have your water heater flushed annually to remove sediment. Listen for rumbling sounds, which indicate sediment buildup. If your water heater is more than 10-15 years old, consider replacing it before it fails.

Inspect Exposed Pipes Regularly

Walk around your Phoenix home periodically and look for:

  • Water stains on ceilings or walls (indicating leaks above)
  • Corrosion or discoloration on pipes
  • Puddles under sinks or near fixtures
  • Slow drains (early warning of clogs)

Catching small problems early prevents emergencies.

Know Your Home's Plumbing Layout

Understand where your main shut-off valve is, where your water heater is located, and which fixtures share drain lines. This knowledge is invaluable in an emergency.

Schedule Preventative Maintenance

Reeis offers preventative maintenance programs that can catch problems before they become emergencies. Regular inspections can identify:

  • Corroded pipes that might burst soon
  • Sediment buildup in water heaters
  • Tree roots infiltrating sewer lines
  • Slow leaks that haven't caused visible damage yet

Investing in prevention is far cheaper than dealing with emergencies.

Drain Maintenance in Phoenix

Phoenix's hard water makes drain maintenance particularly important. Mineral buildup can restrict water flow and create clogs. Have your main drain line cleaned professionally every 1-2 years. Use drain screens to catch hair and debris. Avoid pouring grease down drains.

When to Call Immediately vs. When You Can Wait

Call Immediately (24/7 Emergency Service):

  • Active water leaks or sprays
  • Burst pipes
  • No hot water (especially with young children in the home)
  • Sewage backup or foul odors from drains
  • Toilet overflow or continuous running
  • Main water line break (water pooling in yard or foundation)
  • Water heater leaking

Can Usually Wait Until Business Hours:

  • Slow drains (unless it's your main line)
  • Dripping faucets
  • Running toilet (if water isn't overflowing)
  • Minor fixture issues
  • Routine maintenance needs

Phoenix Seasonal Plumbing Considerations

Phoenix's extreme climate creates seasonal plumbing challenges:

Summer (June-August): Water heaters work overtime. Check your water heater regularly. AC condensate lines can become clogged. Outdoor faucets and sprinkler systems are in heavy use. Watch for leaks in irrigation systems.

Winter (December-February): While Phoenix rarely experiences frozen pipes, the occasional cold snap can cause them. Insulate exposed pipes if a freeze is forecast. Water heater demand increases.

Spring (March-May): Sewer line problems from tree root growth become apparent. Spring rains can cause foundation drain and sump pump issues.

Fall (September-October): Pre-winter maintenance season. Have your water heater serviced. Check for any summer-caused damage.

Contact Information and How to Reach Reeis

Phone Number (24/7 Emergency Service)

(480) 581-5683

This is the number to call anytime—day or night, weekday or weekend, holiday or regular day. Real people answer this line, and they can dispatch a plumber to your Phoenix location.

Physical Address

3525 E Corona Ave Phoenix, AZ 85040

This is Reeis's main office location in Phoenix. While you don't need to visit in person for emergency service, knowing their physical location confirms they're an established Phoenix business.

Website

http://reeis.com/

Visit the website for additional information about services, to request a quote for non-emergency work, or to learn more about their company.

Service Hours

  • Emergency Service: 24/7 (Call anytime)
  • Regular Business Hours: Available for scheduling routine services during standard business hours
  • Weekend Service: Available for emergencies
  • Holiday Service: Available for emergencies

Service Area Coverage

Reeis serves all of Phoenix and surrounding areas, including:

  • Central Phoenix
  • North Phoenix and North Scottsdale
  • South Phoenix and Ahwatukee
  • East Phoenix, Chandler, and Gilbert
  • West Phoenix and Laveen
  • Tempe and surrounding communities

If you're unsure whether your specific Phoenix location is in their service area, call (480) 581-5683 to confirm.

Estimated Response Times

While response times vary based on current call volume and your exact location in Phoenix, Reeis prioritizes emergency calls for rapid response. Many customers report technicians arriving within 30-60 minutes of calling, though response times may be longer during peak emergency periods (after major storms, during extreme heat waves, etc.).

How to Request Service

  1. Call (480) 581-5683 - Describe your emergency or service need
  2. Provide your Phoenix address - This helps dispatch the nearest technician
  3. Describe the problem - The more detail, the better they can prepare
  4. Confirm appointment time - For non-emergency service, schedule at your convenience

What to Expect When Reeis Arrives

  1. Professional introduction - Technician will identify themselves and their company
  2. Problem diagnosis - They'll assess the issue and explain what they find
  3. Solution options - For some problems, they may offer multiple repair options
  4. Price quote - Before major work, they'll provide a price
  5. Quality repair - Work is performed to Arizona code standards
  6. Cleanup - The work area is cleaned before they leave
  7. Explanation - They'll explain what was done and any recommendations

Frequently Asked Questions About Reeis Emergency Plumbing in Phoenix

Q: What areas of Phoenix does Reeis service?

A: Reeis serves all of Phoenix, including central Phoenix, north Phoenix, south Phoenix, east Phoenix, and west Phoenix. They also serve surrounding communities like Tempe, Chandler, Gilbert, and Scottsdale. If you're unsure whether your specific location is in their service area, call (480) 581-5683 to confirm. The company's service area is extensive, covering most of the greater Phoenix metropolitan area.

Q: Do they offer true 24/7 emergency service?

A: Yes, absolutely. Reeis answers emergency calls 24 hours a day, 7 days a week, 365 days a year. When you call (480) 581-5683 at 2 AM on a Sunday, a real person answers. This isn't an automated system or a voicemail—it's a live person who can help you immediately. This true 24/7 availability is one of the main reasons Phoenix homeowners trust Reeis.

Q: What is their average response time?

A: Response times vary based on current call volume and your exact location in Phoenix, but Reeis prioritizes emergency calls for rapid response. Many customers report technicians arriving within 30-60 minutes of calling. During peak periods (after storms, during extreme heat waves, or late at night), response times may be longer, but the company makes emergency service a priority.

Q: How much does emergency plumbing service cost?

A: Emergency plumbing costs vary depending on the specific problem, the time of day, and your location in Phoenix. National averages for emergency plumbing typically range from $150-$300 for the service call, plus $75-$200 per hour for labor, plus parts. Emergency rates (nights, weekends, holidays) are typically 1.5-2 times higher than regular rates. For an exact quote for your specific situation, call Reeis at (480) 581-5683. They provide transparent pricing and won't charge you for the estimate.

Q: Are they licensed and insured?

A: Yes, Reeis is fully licensed, insured, and bonded to operate as a plumbing contractor in Arizona. This means they meet all state requirements, carry liability insurance, and are bonded for customer protection. You can verify their license status through the Arizona Registrar of Contractors if desired.

Q: What if I have a plumbing emergency on a holiday?

A: Reeis operates 24/7, which includes holidays. Christmas, Thanksgiving, New Year's, Fourth of July—they're available for emergencies on all holidays. Holiday service may include additional charges, but they won't leave you without hot water or with a flooded basement because it's a holiday.

Q: Do they offer payment plans or financing for large repairs?

A: For information about payment options and financing for larger repairs, contact Reeis directly at (480) 581-5683 or visit http://reeis.com/. Many plumbing companies offer financing options for major work like water heater replacement or sewer line repair.

Q: Can they help with water heater replacement?

A: Yes, Reeis handles water heater repair and replacement. If your water heater fails, they can assess whether it can be repaired or needs replacement. In Phoenix's hot climate, water heaters are essential, and Reeis can often install a replacement quickly. For water heater emergencies, call (480) 581-5683 anytime.

Q: What should I do while waiting for Reeis to arrive?

A: If there's an active leak, turn off your main water valve if you can locate it. If there's sewage involved, stay away from the affected area. Contain water with buckets or towels. Move valuables away from water. Turn off electronics in affected areas. Document the problem with photos. Stay calm—help is on the way. Have your address and a description of the problem ready when the technician arrives.

Q: Do they offer preventative maintenance programs?

A: Reeis offers plumbing services beyond emergency repair, including maintenance programs. For details about preventative maintenance plans, drain cleaning schedules, or water heater maintenance, contact them at (480) 581-5683 or visit http://reeis.com/.

Conclusion: Your Trusted Emergency Plumber in Phoenix

When a plumbing emergency strikes in Phoenix, you need a company that will actually answer the phone, arrive quickly, diagnose the problem accurately, and fix it right. You need a company with deep knowledge of Phoenix's unique plumbing challenges. You need a company with proven reliability across thousands of real customer experiences. You need Reeis Air Conditioning, Plumbing & Electrical.

With a 4.9-star rating from 1,532 customer reviews, Reeis has earned the trust of thousands of Phoenix homeowners. Their true 24/7 emergency service means you're never alone when a plumbing crisis strikes. Their professional technicians combine local expertise with modern technology and genuine customer care. Their transparent pricing and commitment to quality mean you know what you're paying for and can trust the work will be done right.

Phoenix's extreme climate, mineral-heavy water, and diverse neighborhoods create unique plumbing challenges that require experienced, knowledgeable professionals. Reeis understands these challenges. They've built a reputation by consistently delivering excellent service in emergency situations, when homeowners are stressed and need help most.

Whether you're facing a burst pipe, a water heater failure, a backed-up sewer line, or any other plumbing emergency in Phoenix, Reeis is ready to help. Save their number in your phone today: (480) 581-5683. When disaster strikes, you'll be glad you did.

Don't wait for an emergency to find a trusted plumber. Call Reeis now to learn more about their services, to schedule preventative maintenance, or to have their number ready for when you need it. Your Phoenix home's plumbing system is too important to trust to just anyone. Trust Reeis—the emergency plumber Phoenix homeowners choose when it matters most.

Brian Mena

Brian Mena

Verified Expert
Founder

Findemergencyplumber.com founder | Engineer | Solopreneur

Credentials

MiFID II

Frequently Asked Questions

Q:What areas of Phoenix does Reeis service?

A: Reeis serves all of Phoenix, including central Phoenix, north Phoenix, south Phoenix, east Phoenix, and west Phoenix. They also serve surrounding communities like Tempe, Chandler, Gilbert, and Scottsdale. Their service area covers most of the greater Phoenix metropolitan area. If you're unsure whether your specific location is in their service area, call (480) 581-5683 to confirm. The company's extensive coverage means most Phoenix residents can access their 24/7 emergency plumbing service.

Q:Do they offer true 24/7 emergency service?

A: Yes, Reeis offers genuine 24/7 emergency service. When you call (480) 581-5683 at 2 AM on a Sunday, a real person answers—not an automated system or voicemail. This true 24/7 availability with live representatives is one of the main reasons Phoenix homeowners trust Reeis for emergencies. They're available every day of the year, including holidays, for plumbing emergencies.

Q:What is their average response time for emergencies?

A: Response times vary based on current call volume and your exact location in Phoenix, but Reeis prioritizes emergency calls for rapid response. Many Phoenix customers report technicians arriving within 30-60 minutes of calling. During peak periods—after storms, during extreme heat waves, or late at night—response times may be longer. However, the company makes emergency service a priority, and they'll keep you informed about estimated arrival times.

Q:How much does emergency plumbing service cost?

A: Emergency plumbing costs vary depending on the specific problem, time of day, and location in Phoenix. National averages typically range from $150-$300 for the service call, plus $75-$200 per hour for labor, plus parts. Emergency rates (nights, weekends, holidays) are typically 1.5-2 times higher than regular rates. For an exact quote for your specific situation, call Reeis at (480) 581-5683. They provide transparent pricing and won't charge you for the estimate before discussing options.

Q:Are they licensed and insured to work in Phoenix?

A: Yes, Reeis is fully licensed, insured, and bonded to operate as a plumbing contractor in Arizona. This means they meet all state requirements, carry liability insurance, and are bonded for customer protection. You can verify their license status through the Arizona Registrar of Contractors if desired. Working with a licensed, insured contractor protects you and ensures compliance with Phoenix building codes.

Q:What if I have a plumbing emergency on a holiday in Phoenix?

A: Reeis operates 24/7, which includes all holidays—Christmas, Thanksgiving, New Year's, Fourth of July, and every other holiday. They won't leave you without hot water or with a flooded basement because it's a holiday. Holiday service may include additional charges beyond regular emergency rates, but the company ensures you can get help whenever you need it, regardless of the date.

Q:What should I do while waiting for Reeis to arrive?

A: If there's an active leak, try to turn off your main water valve if you can locate it. Contain water with buckets or towels to minimize damage. Move valuables and electronics away from affected areas. If sewage is involved, stay away from that area. Take photos of the problem for insurance documentation. Have your address and a clear description of the problem ready for the technician. Most importantly, stay calm—help is on the way. Call (480) 581-5683 to report your emergency.