Water Heater Emergency

Water Heater Emergency

A failing water heater can flood your home with up to 50 gallons of water. Here's how to respond safely and find emergency repair help.

What To Do Right Now

1

Turn Off Power/Gas

For electric heaters, switch off the breaker. For gas heaters, turn the gas valve to OFF position. This prevents fire hazards and further damage.

2

Shut Off Water Supply

Turn off the cold water inlet valve on top of the water heater. If you can't find it or it's stuck, shut off the main water supply.

3

Drain the Tank (If Safe)

If the tank is leaking badly, attach a hose to the drain valve and run it to a floor drain or outside. Open the valve to reduce flooding.

4

Check for Gas Smell

If you smell gas (rotten egg odor), leave immediately, don't operate any switches, and call your gas company from outside the home.

5

Document the Problem

Note the water heater's age, model number, and take photos of any damage. This helps the plumber prepare the right parts.

6

Call Emergency Plumber

Contact a 24/7 emergency plumber. Water heaters require professional repair or replacement - this is not a DIY job.

Signs You Have a Water Heater Emergency

Water pooling around the base of the water heater
Rust-colored water coming from hot water taps
Popping, banging, or rumbling noises from tank
Rotten egg smell from hot water (gas leak danger)
Water heater making hissing or sizzling sounds
Visible rust or corrosion on the tank
No hot water despite pilot light being on
Relief valve constantly dripping or releasing steam

Water Heater Emergency Repair Costs

Typical repair range

$150 - $2,500

Factors affecting cost:

  • Type of repair needed (element, thermostat, or full replacement)
  • Tank vs tankless water heater
  • Size of water heater (40-80 gallon)
  • Need for updated venting or gas lines
  • Emergency/after-hours service fees
Get a detailed cost estimate

Frequently Asked Questions

Should I repair or replace my water heater?

Generally, if your water heater is over 10-12 years old and needs major repairs, replacement is more cost-effective. Minor repairs like replacing a heating element or thermostat are worthwhile on newer units. Your plumber can assess the condition and advise.

How long do water heaters last?

Traditional tank water heaters last 8-12 years with proper maintenance. Tankless water heaters can last 15-20 years. Regular flushing and anode rod replacement can extend lifespan significantly.

Is a leaking water heater dangerous?

Yes, a leaking water heater poses several risks: water damage to your home, potential for scalding from hot water, electrical hazards, and for gas units, possible gas leaks. Don't ignore even small leaks.

Why is my water heater making banging noises?

Banging or popping sounds usually indicate sediment buildup at the bottom of the tank. As water heats, steam bubbles form under the sediment and cause the noise. Flushing the tank can help, but excessive buildup may require professional cleaning or replacement.

Can I install a water heater myself?

While homeowners can technically install water heaters, it's not recommended. Installation involves gas or electrical connections, water lines, venting, and code compliance. Improper installation can void warranties, cause safety hazards, and violate building codes. Professional installation is strongly advised.

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